1. Higher Education
2. Health Care
3. Local Government and public services
4. Tourism and Leisure
5. Banking services
7. Theoretical and methodological approaches.
Papers can deal with both
theoretical and methodological approaches to quality and excellence,
implementation, and case studies. All submissions must be written in English,
official language of the Conference.
Abstracts of no more than 200 words should be sent by e-mail by 15 April 2010 at the latest to:
All abstracts will be acknowledged and authors will be notified of the reviewers' comments.
At least one of the authors has to be in Ljubljana to present the paper.
The deadline for full paper submission is 30 June 2010.
For further information, contact: firstname.lastname@example.org
Jacques Martin, ESOE, 30 Impasse Fleurie, 83130 La Garde, France.
Phone: +33 608 63 49 97. Fax +33 494 21 98 34
The delegate fee is 400€ (200€ for Master/PhD Students and University of Ljubljana affiliates,), covering access to all daytime conference sessions, conference proceedings, lunches, refreshments, gala dinner at "Palácio de São Marcos" (15th cent.). (Surcharge of 50 € if payment after 30 June 2010). Free for session attendants without materials and catering services.
Fee payable in Euro (or equivalent in another currency) by cheque or bank transfer to: ESOE
Bank : CREDIT AGRICOLE, La Garde, Var, France
Account (IBAN): FR76 1910 6000 0843 5028 0198 931, BANK IDENTIFIER CODE/SWIFT: AGRIFRPP891
For registration form and information, contact: email@example.com
The venue can be reached through Lisbon or Porto airports, then by train to Coimbra. Further useful information will be regularly posted on the Conference website: http://www4.fe.uc.pt/servicesconf.